Reservations
From basic questions to the detailed reservation creation explanation - everything is in here.
23 articles
- How to create and modify reservationHow to create, edit and work with reservations in the calendar
- How to add new guest to a reservation?How to add or change guests in the reservation?
- How to update reservation status and do various reservation actions?
- Why can’t I modify the reservation?
- How is a room allocated to a reservation?How to change the room number in already created reservation
- When I get a new reservation, do I have to allocate a room manually?
- How to make reservations not being assigned to room numbers automatically?Unassigned rooms
- How do I delete/cancel a private reservation?How to cancel reservation made manually in the system
- Private reservation won't delete, what can I do?
- How to add notifications/notes in Hotel Sync?Adding notes or private notes to reservations, notifications in the calendar
- Difference between overbooking & discontinuous reservations?What is the difference between overbooking and discontinuous reservations and how to handle them
- How did a reservation get confirmed for a lower amount than it is set in Hotel Sync?
- How did the reservation for fewer nights than the minimum set up come in?
- Can I charge the reservation amount through the system?Payment processing
- How to activate custom colors for the reservations in the calendar?
- Calendar Operations
- Importing data from the old system
- Where can I view credit card information?
- Split reservation optionHow to split the reservation
- How to transfer services between reservations
- Importing reservations from the old system
- Adding boards as extra servicesBoards added through extra services will be visible in the board report
- How to add extra service on the Booking Engine or in the Reservation?