Note: The number of guest entry rows generated will correspond to the number of guests entered in the reservation.

The room editing window is visually divided into two parts: the left side allows for editing the room within the reservation itself, while the right side is designed for modifying existing guests or adding new ones.

If you wish to add a new guest to the reservation, do so by clicking the "+" icon in the top right corner.

⚠️Important: When adding guests using any of the methods described above, keep in mind that the number of guests added on the right side must match the number in the "adults" or "children" field on the left side. Once the guests have checked in and you have entered the final number of guests on the right side, ensure that the same number is also reflected on the left side.

Each guest entered into the system receives a unique profile and identification number, which you can view by clicking on the guest's name.

In the guest profile, below the guest's name, you will find the guest's profile identification number, the date the guest was created in the system, and the guest's contact details, if available. (1).

You can track the number of overnight stays, arrivals, and revenue generated by that guest at the property (2). Clicking the plus icon automatically creates a reservation under this guest's name (3), while a list of this guest's reservations - or stays - appears below (4).

If you have two profiles for the same guest (and are certain it is the same guest, as they hold the same ID document), you can merge them into a single profile to more easily track the statistics mentioned above. Guest profiles are merged by clicking the button marked with the number 5 in the image (merge guest profile).

If you wish to retrieve all of a guest's stays in the table, you can use the export icon. (6)

If you wish to replace an existing guest on a reservation (i.e., replace the primary guest), you do so by deleting the existing guest using the bin icon and then adding the new guest using the plus icon.

⚠️If you simply overwrite the existing guest's details with new information, you will modify that guest profile, and the change will be applied everywhere in the system where that original guest appeared.Therefore, if you are changing the guest, it is important to do so by deleting the current guest and adding a new one

Guest details (personal information) can be modified using the pencil icon next to the guest's name.

A pop-up window then opens where you enter all the required guest details. Once you have filled in the guest's personal information, you can find instructions on how to complete the electronic guest registration here.